User Manual

1. Introduction

Welcome to prettySNow! This tool converts rich text into clean, ServiceNow-compatible HTML.

It features a live, two-way synchronized editor for a real-time preview.

2. The Interface

  • Left Panel (Rich Text Editor): Paste and edit your content here. Styled to match ServiceNow.
  • Right Panel (Code Editor): Displays the live, ServiceNow-ready HTML. Edits here sync back.
  • Toolbar: Contains all formatting and processing tools.
  • Copy Code Button: Copies the final code with one click.

3. Basic Workflow

  1. Paste Content: Into the Rich Text Editor.
  2. Edit & Format: Use the Toolbar buttons for adjustments.
  3. Clean Up: Click Clean to strip messy code and apply semantic formatting.
  4. Process Images: Click Process to provide URLs for any pasted images.
  5. Copy Code: Use the button to copy the final HTML.
  6. Paste into ServiceNow: Ensure [code] is on its own line at the top.

4. Toolbar Functions

ButtonNameFunction
BBoldMakes text bold using <strong>.
IItalicMakes text italic using <em>.
AAHeadersDropdown to format text as a Header or Paragraph.
TableDropdown to insert a 2x2 or 3x3 table.
🔗LinkTurns selected text into a hyperlink.
UndoReverts the last action.
CleanSemantic CleanupStrips non-standard tags/styles and intelligently reformats the content.
ProcessProcess ImagesInitiates the workflow for handling images.