pSNo
pSNo v. 1.9cN | © 2026 Blaine Kyle Evans
pSNo v1.9cN Manual
1. Introduction
Welcome to pSNo. This tool seamlessly translates rich text and images into clean, ServiceNow-compatible HTML.
2. The Interface
- Left Panel (Rich Text): A visual editor mimicking SN portal styles. Toggle between "Krunched" and standard views to hide extra spacing caused by code indentation.
- Right Panel (Code): Live HTML generator. Features a code-insertion toolbar, and a "B64: Show/Hide" mode to collapse bulky image data strings.
- Center Gutter: Physical controls to collapse either pane and expand your workspace dynamically.
3. Updates (v1.9cN)
✨ New Features
- Hybrid Environment Detection: Context-aware controls automatically switch between OS and DOM APIs based on the runtime (Neutralino vs. Browser).
- Borderless Architecture: Fully custom native window frame with 8-way resizing and integrated titlebar dragging.
- Smart Image Resizing: Aspect-ratio locked engine with quick presets (320px, 640px, etc.) to optimize Base64 strings.
- Clipboard Integration: "Paste from Clipboard" button in the Image Modal pulls blobs directly from your OS clipboard.
- Fix Comment (↻SN): Automatically converts messy ServiceNow Agent comments into clean, semantic paragraph blocks.
- URL-to-B64 Conversion: Radio toggle now actively fetches remote images and converts them to local Base64 strings on the fly.
🐛 Bugs Squashed
- Code Editor Links: Fixed missing
target="_blank"attribute on manual link tag insertions. - Link Modal Visibility: Resolved CSS class conflicts that occasionally hid the URL input field in the rich editor.
- Standardized Modal UX: Refined action button alignment across all dialogs (Action on right, Cancel on left).
- Radio Selection Logic: Fixed default source selection for images pasted directly into the document.